Frequently asked questions

Find the most frequently asked questions
DO YOU HAVE TO RESERVE YOUR PLACE BECAUSE OF COVID?

No, this is not necessary. In order to avoid waiting time at the ticket office, AQUATIS tickets can be purchased on our website. The number of online tickets may be limited due to restrictions. If there are no more tickets available online, please buy them directly at the AQUATIS ticket office.

OUR GIFT VOUCHER COULD NOT BE USED BECAUSE OF COVID-19, WHAT CAN WE DO?
IS WEARING A MASK COMPULSORY AT AQUATIS?
IS THERE A PROTECTION PLAN?