Frequently asked questions

Find the most frequently asked questions
DO I NEED A HEALTH PASS TO VISIT AQUATIS?

Yes, following the decisions of the Federal Council, from 13 September 2021 the AQUATIS tour is only accessible on presentation of a valid Covid Certificate for people over 16 years old. Please also bring an identity document. Otherwise, no refund will be made.

DO YOU HAVE TO RESERVE YOUR PLACE BECAUSE OF COVID?
OUR GIFT VOUCHER COULD NOT BE USED BECAUSE OF COVID-19, WHAT CAN WE DO?
IS WEARING A MASK COMPULSORY AT AQUATIS?
IS THERE A PROTECTION PLAN?